Start by creating tailor-made, precise buying paths, to accompany your customers from A to Z, through personalized recommendations.
Like your best salesperson, your Webotit virtual advisor asks the right questions - the ones that help the prospect become aware of his or her needs and evaluate the budget required to meet them.
This support gives customers confidence, and reduces the risk of them exiting the purchasing process.
You can also select two products to offer the customer. This gives them a choice, and you can deliberately put a more expensive product next to the targeted one to make it look cheaper.
The advantage of Webotit is that all these steps are completed in a minimum of clicks and time. It's quick and easy for the user. Here again, we limit the risk of them leaving the site.
Let's say one of your advisors can't meet the customer's request for X reasons. The customer is disappointed and the advisor was unable to sell him any products or services.
However, this salesperson could have relied on the Webotit advisor to answer your customer's questions. And that's because Webotit is also for your advisors and salespeople.
Better still, Webotit breaks down the boundaries between your different departments and stores.
Any advisor can provide an answer to a customer without sending them to the other end of the store to meet the department specialist.
It's already expensive and complicated to bring in customers. So once they're here, make the most of it.Get your free demo
Step 2: Create ultra-targeted questions and answers for your customers, your products and your company.
The goal? To respond to your users' most specific requests. Because you anticipate these questions, you're able to provide a solution very quickly.
We'll be holding workshops with you to create these questions and answers together.
Enhance your customers' and members' experience
Free up time for your customer relations team
Automate what can be automated, rely on people for the rest
Reduce your customer relations costs by 30%.
Digitalize your business