Our artificial intelligence enables you to automate the processing of management tasks by understanding your members' requests, providing personalized responses and automatically triggering the appropriate back-office actions.
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Members no longer want to wait several working days for answers from your management center.
Your Webotit virtual assistant operates on your extranets and mobile application.
Available 24/7, it understands your members' questions and provides answers tailored to their contract in less than a second.
Your mutual receives requests from its members every day.
Most of them are relatively simple, and their processing can be automated.
Intelligent chatbots developed by Webotit integrate with your information system to automate processing without the risk of human error.
Our artificial intelligence understands more than 80% of the questions it is asked.
By responding automatically, your Webotit chatbot enables you to drastically reduce your use of call centers and/or increase the number of people protected per management center employee.
This will cut your overheads by several hundred thousand euros a year, improving your combined ratio.
Our solution can also be deployed on your telephone channels to maximize your savings!
You, me, your customers, we all value our privacy.
That's why your data is partitioned and hosted in France on HDS (High Data Security) certified servers.
If you wish, we can anonymize all personal data passing through your Webotit chatbot in real time.
Webotit's artificial intelligence for mutuals is alreadytrained on hundreds of topics, and new ones are added every week!
We've also designed scenarios relevant to your business (login assistance, requesting new third-party payment cards, tracking reimbursements, adding beneficiaries, etc.).
In less than 2 months, you'll be making substantial savings.
Every mutual is unique, and we're committed to tailoring our solution to your business and your ROI objectives.
Together, we'll build the most appropriate scenarios for you and your customers, and train our artificial intelligence on new themes that are relevant to you.
We also integrate with your information system and customize the algorithms needed to automate your management processes.
Enhance your customers' and members' experience
Free up time for your customer relations team
Automate what can be automated, rely on people for the rest
Reduce your customer relations costs by 30%.
Digitalize your business