Privacy policy

Virtual Assistant
Last updated on 29/10/2021

The terms below beginning with a capital letter will have the meaning given to them by the Webotit Virtual Assistant Terms and Conditions of Use.

ARTICLE 1. Data controller

In accordance with European and French regulations on the protection of personal data, the General Data Protection Regulation (GDPR) (EU) 2016/679 of April 27, 2016 and Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms (as amended), and as part of the operation of the Service, WEBOTIT SAS implements personal data processing, in its capacity as data controller.

ARTICLE 2 Processing of personal data via the Webotit Virtual Assistant

These processes, their purposes and their legal bases are as follows:

ARTICLE 3 Categories of personal data processed

The categories of personal data processed by WEBOTIT SAS are listed below.

Anonymous Twitter and Messenger public profile data (age, gender, city of residence, language) may be used for statistical purposes.

Data collected via the Chatbot may be stored in anonymized form for the purpose of compiling statistics relating to the Service.

ARTICLE 4 Rights relating to personal data

In accordance with the regulations on the protection of personal data, the person concerned has the following rights with regard to personal data concerning him or her, under the conditions laid down in the aforementioned texts:

These rights may be exercised by post, accompanied by a copy of a signed, valid identity document, to the e-mail address, or to the postal address: WEBOTIT SAS, for the attention of Mr Schiltz - Données personnelles, 2B Rue de la Saïda, 75015, Paris.

In the event of a request to WEBOTIT SAS to exercise your rights, the data relating to the request and to the identification of the requester may be kept for a period of one year.

If you exercise your right to object to WEBOTIT SAS, the information enabling your right to object to be taken into account must be kept for a minimum of three years from the date on which you exercise your right to object. Please note that WEBOTIT SAS may not use this data for any purpose other than the management of your right to object, and only the data required to take account of your right to object must be kept.

WEBOTIT will send a reply to the person concerned within one (1) month of receipt of the request. In the event of particular difficulties encountered in processing the request, this period may be extended by a further two (2) months.

Within the limits permitted by the applicable legal provisions, where a person's requests are manifestly unfounded or excessive, in particular due to their repetitive nature, WEBOTIT SAS may refuse to comply with the requests or demand payment of reasonable charges taking into account the administrative costs incurred in providing the requested information.

ARTICLE 5: Retention period for personal data

Personal data processed for the provision of the Service will be kept for the period necessary to achieve this purpose.

However, if the data is used to establish proof of a right or contract, or must be kept to comply with a legal obligation, it will be kept for the period stipulated by the applicable legislation.

ARTICLE 6: Recipients of personal data

Access to personal data is restricted to WEBOTIT SAS employees and subcontractors who need to know such data in order to carry out the processing operations referred to in Article 2 above, and who have been made aware of the need to comply with rules governing the confidentiality and security of personal data.

On the basis of the User's prior consent, WEBOTIT SAS may communicate to the Customer the information collected via the Service which the User has chosen to use.

If WEBOTIT SAS were to transfer personal data outside the European Union, it would inform the User in advance and would in any event ensure that the transfer was made to a country that was the subject of an adequacy decision by the European Commission or, failing that, that the legal tools enabling the transfer of personal data to be secured were applied, in accordance with the applicable regulations.

Finally, we draw your attention to the fact that WEBOTIT may be obliged, in the context of legal or tax proceedings, to communicate personal data in its possession to public authorities, and that it cannot be held liable in this respect.