Banking chatbot: improve the customer experience
Our proprietary artificial intelligence enables banks to streamline their customer relationships.
The result is smoother customer journeys, and management costs reduced by 30% per customer.
Our proprietary artificial intelligence enables banks to streamline their customer relationships.
The result is smoother customer journeys, and management costs reduced by 30% per customer.
Bank customers no longer want to wait several working days for answers from your management center.
Your Webotit virtual assistant operates on your extranets and mobile application.
Available 24/7, it understands your policyholders' questions and provides answers tailored to their accounts in less than a second.
Your bank receives requests from policyholders every day.
Most of them are relatively simple, and their processing can be automated.
Intelligent chatbots developed by Webotit integrate with your information system to automate processing without the risk of human error.
With Webotit, you can offer the promise "for your credit applications, we'll get back to you within the hour".
Our artificial intelligence understands more than 80% of the questions it is asked.
By answering them automatically, your Webotit chatbot enables you to drastically reduce your use of call centers and/or increase the number of policyholders per management center employee.
This will cut your overheads by several hundred thousand euros a year, improving your combined ratio.
Our solution can also be deployed on your telephone channels to maximize your savings!
You, me, your customers, we all value our privacy.
That's why your data is partitioned and hosted in France on HDS (High Data Security) certified servers.
If you wish, we can anonymize all personal data passing through your Webotit chatbot in real time.
Webotit's artificial intelligence for banks is alreadytrained on hundreds of themes, and new ones are added every week!
We've also designed scenarios relevant to your business (login assistance, loan application submission assistance, adding options, etc.).
In less than 2 months, you'll be making substantial savings.
Every bank is unique, and we're committed to tailoring our solution to your business and your ROI objectives.
Together, we'll build the most appropriate scenarios for you and your customers, and train our artificial intelligence on new themes that are relevant to you.
We also integrate with your information system and customize the algorithms needed to automate your management processes.
Enhance your customers' and members' experience
Free up time for your customer relations team
Automate what can be automated, rely on people for the rest
Reduce your customer relations costs by 30%.
Digitalize your business